Current Opportunities at Solalights.
Account Handler / Operations Coordinator
Hayes, West London
£40,000+ depending on experience
Solalights is an independent lighting hire company supplying film, television, photography, retail and e-commerce productions. We are a small, friendly team with a practical, hands-on approach and a reputation built on technical competence, well-maintained equipment and efficient service.
We're looking for somebody to join the team and help manage customer enquiries, equipment bookings, logistics and the day-to-day flow of equipment through the business.
The Role
This role combines customer support, equipment booking, logistics and operational coordination.
Responsibilities include:
Preparing quotations and equipment bookings.
Managing customer enquiries by phone and email.
Coordinating deliveries and collections.
Working closely with the warehouse team to ensure equipment is prepared and returned efficiently.
Helping maintain technical standards, equipment organisation and testing schedules.
Supporting the practical day-to-day running of the business.
As a small company, everybody gets involved where needed. This is a hands-on role and there will be times when you are helping organise equipment, prepare jobs or support warehouse operations.
The role is based at our Hayes warehouse and requires day-to-day involvement with both the equipment and the team. It is not a remote-working position.
About You
We're less interested in qualifications and more interested in finding the right person.
Ideally, you'll have experience in:
Lighting rental
Broadcast equipment hire
AV rental
Events production
Studio equipment hire
Or a similar technical rental environment
You should be:
Absolutely reliable and punctual.
Technically competent and interested in equipment.
Calm, organised and able to manage multiple priorities.
Comfortable dealing with customers and colleagues.
Hands-on and willing to get involved wherever required.
Happy working as part of a small team.
Looking to take the next step in your career.
